Shipping policy

At Vedaaz, we are committed to delivering your orders safely, reliably, and as quickly as possible across India.

Order Processing

  • Orders are generally processed within 1–3 business days after they are placed.
  • Orders are not processed or dispatched on Sundays and public holidays.
  • Once your order has been shipped, you will receive the available shipping and tracking details through the contact information provided at checkout.

Shipping & Delivery

  • We currently ship orders across India.
  • Standard delivery generally takes 4–8 business days after dispatch.
  • Delivery times may vary depending on your location, courier service availability, weather conditions, public holidays, or other unforeseen circumstances.
  • Remote and certain hard-to-service areas may require additional delivery time.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
  • Any promotional Free Shipping offer will be subject to the terms and conditions mentioned on the respective product or promotional page.

Order Tracking

Once your order has been dispatched, tracking information may be provided via email, SMS, WhatsApp, or other available communication channels.

You can use the tracking information to check the status of your shipment with the relevant courier service.

Delivery Delays

While we work with reliable logistics partners, delivery delays can occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Courier-related operational issues
  • Incorrect or incomplete shipping information
  • Remote or restricted delivery locations

If your order is delayed, please allow additional time for delivery before contacting us.

Incorrect Shipping Information

Please make sure that your name, mobile number, complete address, city, state, and PIN code are correct when placing your order.

Vedaaz is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate shipping information provided by the customer.

Delivery Attempts

Our courier partners may make multiple delivery attempts. Please ensure that someone is available to receive the package and that your phone number remains reachable during the delivery period.

If an order is returned to us because of repeated failed delivery attempts, refusal to accept the package, or an incorrect address, additional shipping charges may apply if you request a re-shipment.

Cash on Delivery (COD)

Where Cash on Delivery is available, the customer must pay the applicable order amount directly to the courier partner at the time of delivery.

COD availability may depend on the delivery location and the courier service.

Contact Us

If you have questions about your order or shipping, please contact us:

Email: hello@vedaaz.shop

We will be happy to assist you with your shipping-related queries.

Vedaaz — Quality Products. Smart Shopping.